SOME OF OUR CUSTOMERS
Our solution combines the power of an AI-based software platform with the expertise of top-tier consultants, making it the ultimate choice for businesses. With this winning combination, we can provide unparalleled results by leveraging our deep understanding of the local business environment and extensive experience in business process analysis. Our approach ensures the optimal utilization of your business resources, leading to enhanced efficiency and success. At our core, we prioritize our clients and strive to deliver a truly distinctive service from start to finish.
AI-POWERED WORKFORCE OPTIMISATION PLATFORM
WORKOFO is an artificial intelligence platform that offers recommendations for optimal staff levels with a 15-minute precision.
Through an evaluation of over 60 million schedule variations, WORKOFO identifies the perfect solution tailored to meet your unique business requirements.
Our AI platform encompasses a comprehensive set of 80 parameters, encompassing a wide spectrum of complex factors such as business regulations, union guidelines, and internal operational rules.
INDUSTRIES
Retail, Restaurants, Contact Centres, Distribution Centres and more.
WHY CHOOSE WORKOFO
THE MOST POWERFUL OPTIMISATION?
Unlike traditional Workforce Management Software providers, WORKOFO and our consulting partners actively work with our customers to achieve the maximum results. This ensures more fair schedules for employees, better customer service, and better operational efficiency.
WE DO THIS BY:
Providing the best
workload forecasting,
rules management,
and workforce optimisation algorithms.
WHY MORE THAN AUTO-SCHEDULING?
By analyzing customer business processes and meticulously testing optimized schedules right down to the employee level, we ensure seamless operational efficiency and precision.
We provide and adapt the finest workforce optimization practices across sectors such as HORECA, retail, contact centers, distribution centers and others experiencing fluctuating demand.
CASE STUDIES
Home goods store chain
WORKOFO analyzed business operations and identified 50-70 business rules for each store. Managing these constraints, customer flows, and employee preferences proved to be challenging for managers.
However, our algorithms successfully adhered to these rules while optimizing employee shifts, resulting in improved customer service and flexible task timing.
As a result, the system freed up approximately 8-10% of hours in stores, leading to improved employee allocation, timely task completion, reduced customer wait times, and an enhanced overall customer experience.
Pharmacy chain
Our client identified various union and regulatory requirements and different competences to meet diverse customer consulting needs.
WORKOFO managed all business rules, optimizing customer service. Through flexible business rule modeling, our consulting team efficiently modeled different pharmacist work approaches, enabling management to choose the most effective approach for optimal results.
In total, the system identified 8.7% of free hours in Pharmacy Stores. These saved hours were strategically reallocated, significantly reducing customer waiting times and enhancing customer goodwill.
WHAT OUR CUSTOMERS ARE SAYING
With Workofo we had an easy system implementation.
It was very well managed by the support team - and we feel that we get a quick response to any question we have. Excellent support, flexible functionalities implementation, good system support as well.
Mindaugas Ilgevičius
Sales Channels Operations Manager
Tele2, telecommunications company
COMBINE WITH WORKOFO
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Existing WFM/HR/Payroll solutions (integration option).
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Management consulting for existing activities and operations analysis and suggested process improvements.
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Management consulting services for rollout and Change Management.
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