Our clients save up to 80% of the time spent on scheduling and admin
“WORKOFO allows us to save time, because previously when making a schedule I had to know employee competencies, wishes, and arrange shifts accordingly. With WORKOFO no more Excel is needed, everything is in one place. I also like the employee self-service function where they submit wishes, swap shifts and request shift changes directly in WORKOFO.”
Large DIY retailer
“We have been using WORKOFO for more than two years for teams serving large customers and for planning and managing blended traffic. Our experience is top-notch — the provider is flexible, the product is reliable, easy to use, and is being regularly updated. We are very happy, and I think there is nothing better in our market in the area of workforce management.”
Dovydas Braukyla, CEO
Planas Chuliganas
Customer service and telemarketing company
What is Workofo retail workforce management software?
We offer effective solutions to inefficient scheduling.
The Workofo retail workforce management software automates and simplifies employee scheduling. Our AI-based system uses advanced machine learning to accurately predict staff demand for each shift based on historical data and schedule them accordingly. It balances employee preferences with business needs, beyond just fixed patterns that lead to inefficiencies.
No more overspending, overworked employees, or angry customers. With Workofo, you have one tool to cut your labor costs, reduce scheduling errors, and provide the excellent service your customers deserve.
Optimize Your Employee Schedules With Predictive Retail Scheduling Software
Smarter retail staff scheduling to serve up to 10% more customers
Saved resources
Excessive overtime and overstaffing can increase your payroll expenses by up to 25%. Schedule your team based on business demand and clear data to avoid overspending, unnecessary overtime, and poor customer service.
Saved time
Automate your scheduling processes and let the retail scheduling software do the hardest part. Save time on creating schedules, doing admin work, and managing ongoing tasks like shift swaps and timesheet management.
Demand-based staffing
Match your staffing levels to your business and customer demand for each shift. Optimize employee allocation by automatically scheduling more workers during peak times, like holidays and evenings. Reduce staff when business slows to cut unnecessary overtime and labor costs.
Higher employee retention
Give your team more autonomy with self-service. They can request days off and vacations, and submit other work preferences directly. The system ensures scheduling transparency and equal distribution of preferred and less popular shifts, guaranteeing fair working conditions for everyone.
All locations covered
Creating error-free schedules across several stores, manually or with basic schedulers, is nearly impossible. With our retail schedule software, you can borrow and lend employees between stores to cover unexpected leaves or unmet demand, or automate long-term cross-location staffing.
Capacity-based scheduling
Did you recently hire a new shop assistant? Schedule your team based on their skills and experience levels, pairing new hires with experienced workers to provide better customer service and accelerate employee onboarding. Always make sure you have all the required workers with the right capacity to fully cover the shifts.
Outstanding customer service
Poor scheduling leads to unmet customer demand, potentially costing businesses up to 15% in lost revenue. Ensure each shift is properly staffed based on predicted demand for that specific time to deliver excellent customer service.
Mistake-free
Avoid costly labor law violations and human errors with fully automated scheduling. The system automatically applies local regulations and internal operational rules, keeping your business compliant and reducing administrative oversight.
Clear business insights
See what’s happening in your business. Our workforce management retail system lets you access performance insights on your staff’s efficiency and service levels. Use clear data to make better hiring and staffing decisions.
More features to reduce admin and scheduling work by up to 80%
How does retail workforce management software work?
We collaborate closely with each client to understand their workflows and ensure our solution fits seamlessly into their business, improving scheduling efficiency without the need for custom-built tools.
Our process includes:
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Configuring your scheduling rules to ensure full compliance with local labor laws, union regulations, and your internal business rules and logic.
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Integrating your data into our cloud-based AI-powered platform, which analyzes trends and predicts future demand for optimal scheduling.
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Analyzing this data to generate the most effective schedules, ensuring optimal team allocation and performance.
Most of our clients quickly notice up to 99% fewer scheduling mistakes, greater schedule accuracy, and increased staff productivity.
Retail scheduling app for convenient access
Your questions answered: How Workofo streamlines employee scheduling
1. How can managers use the Workofo HR workforce management software?
Once Workofo HR workforce management software is set up for your business and processes, managers will receive training on how to use it and schedule their team to meet the needs of your customers.
2. How does predictive scheduling software help my staff?
Workofo predictive scheduling helps staff by ensuring fair and balanced shifts. This helps prevent burnout during busy periods and improves work-life balance through preference-based scheduling.
On busy shifts, the system schedules more staff to avoid burnout and provide excellent customer service. Your staff can also submit their preferences and receive fairer schedules with equally distributed shifts.
3. How can I access schedules?
Access schedules on your computer or mobile device. Our retail scheduling app provides role-based access for added security and convenience.
Some additional Q&A:
How does Workofo’s retail workforce management software improve efficiency?
Workofo’s retail workforce management software optimizes scheduling based on real-time demand, ensuring that staff levels align with peak business hours. By automating time-consuming tasks like shift allocation and compliance checks, it can help reduce scheduling and admin time by up to 80%.
What makes Workofo employee scheduling software different from other retail scheduling apps?
Unlike traditional retail scheduling apps, Workofo directly schedules shifts based on demand, avoiding fixed shift patterns. It also integrates easily with your existing HR, payroll, and POS systems, making it a comprehensive workforce management solution for retail businesses.
Can I use Workofo to manage multiple retail locations?
Yes, Workofo’s retail scheduling system allows you to manage staff across multiple locations. You can easily share or transfer employees between stores to cover shifts, ensuring full coverage during peak times or unexpected absences.
What kind of retail businesses benefit most from Workofo?
Workofo is ideal for retail businesses of all sizes, from smaller specialty stores to large retail chains with multiple locations. Our system is designed to scale, ensuring seamless scheduling for businesses with 200 to 20,000 or more employees.
Does Workofo offer scheduling software for large retail businesses?
Yes, Workofo is built to scale for large retail enterprises, offering advanced scheduling automation, demand forecasting, and integration with HR and payroll systems. This makes it an ideal solution for businesses with complex staffing needs.
How does Workofo ensure compliance with labor laws in retail scheduling?
Workofo automatically applies local labor laws and business rules to all schedules. This ensures that your retail business remains compliant, reducing the risk of fines or penalties related to scheduling violations.
How can I optimize my retail workforce with Workofo?
Workofo’s retail workforce management system uses advanced AI to optimize staff scheduling based on historical trends and demand forecasts. This helps you allocate staff more efficiently, reducing overstaffing and understaffing issues.
Can Workofo help with workforce planning in retail?
Absolutely. Workofo’s workforce planning tools provide insights into staff performance, attendance, and capacity, allowing you to make informed decisions about future hiring, staffing needs, and schedule adjustments.
Is there an app for retail employee scheduling with Workofo?
Yes, Workofo offers a retail employee scheduling app available on both Android and iOS. The app allows employees to view their schedules, request shift swaps, and submit preferences, making it easy to manage shifts on the go. For managers, it helps track employee efficiency, service levels, approve requests, and much more.
How does Workofo support shift scheduling for retail stores?
Workofo automates shift scheduling for retail stores by predicting staff demand based on historical data and real-time business needs. This helps ensure you have the right number of staff scheduled for peak hours without overstaffing during slower periods.
What is the difference between AI-powered retail WFM software and traditional scheduling tools?
AI-based retail WFM software like Workofo automatically creates optimal schedules based on predicted demand, integrates with payroll and HR systems, and ensures compliance with labor laws and internal business rules.
Can Workofo’s retail WFM software improve customer service?
Yes, by ensuring that the right staff are scheduled at the right times, Workofo helps prevent understaffing during busy hours. This leads to shorter wait times, higher sales and improved customer service, which can directly boost your revenue.
Does Workofo support web-based staff scheduling for retail?
Yes, Workofo’s web-based platform allows you to manage staff scheduling from any device, providing real-time updates and easy access to schedules, shift swaps, and timesheets.