Our solution consists of the most powerful AI-based software platform - in combination with the best consultants available. This allows us to deliver results based on deep knowledge of the local business environment, strong experience in business process analysis and ultimately the best optimisation of your business resources. We value our clients and focus on delivering a unique service throughout the entire process.
AI-POWERED WORKFORCE OPTIMISATION PLATFORM
WORKOFO is an artificial intelligence platform, which recommends optimal staff levels with a 15-minute precision.
After evaluating more than 60 million versions of schedules, WORKOFO suggests the one that fits your business needs.
The AI platform includes 80 parameters that support a range of complex business, regulatory, union and internal operational rules.
Retail, Restaurants, Contact Centres, Distribution Centres and more.
WHY CHOOSE WORKOFO
THE MOST POWERFUL OPTIMISATION?
Unlike traditional Workforce Management Software providers, Workofo and our consulting partners actively work with our clients to achieve the maximum results. This ensures more fair schedules for employees, better customer service, and better operational efficiency.
WE DO THIS BY:
Providing best in class workload forecasting,
workforce optimization algorithms.
Why more than auto-scheduling?
Analyzing customer business processes
testing optimised schedules down to employees level.
Providing and adapting
workforce optimisation practices across
HORECA, RETAIL, CONTACT CENTRES, DISTRIBUTION CENTRES
and other sectors
with fluctuating demand.
Home goods store chain
Workofo’s team helped to analyse business operations and related business rules. For each store, 50-70 business rules were identified. With that number of constraints, customer flows and employees’ preferences, it made it extremely difficult for the managers to handle.
The Workofo algorithms were able to adhere to these rules, and still optimise all employee shifts, improving customer service and flexible tasks timing.
Overall, the system was able to find 8-10% of free hours in stores, resulting in, improved employee allocation, allowing tasks to be completed on time, reducing long customer waiting times and providing an overall better customer experience.
Our Client identified a number of union and regulatory requirements that needed to be fulfilled, and required different competences to serve different customer consulting needs.
Workofo handled all their business rules, and created optimisations that improved customer service. Flexible business rules modelling, allowed our consulting team to model different pharmacist work approaches, enabling management to choose the optimum approach for the best results.
Overall, the system was able to find 8.7% of free hours in the Pharmacy Stores. Those additional hours saved, were successfully used in a reallocation of time, which enabled considerably reduced customer waiting times, in-turn, improving customer goodwill.
WHAT OUR CLIENTS ARE SAYING
The flexibility of the Workofo System, their ability to fulfil all of our business requirements in combination with very responsive and business-oriented customer support makes this solution superior to any other offering we have seen.
Retail project manager
at "JYSK" for Baltic & Belarus
COMBINE WITH WORKOFO
Existing WFM/HR/Payroll solutions (integration option).
Management consulting for existing activities and operations analysis and suggested process improvements.
Management consulting services for rollout and Change Management.